|
 |
Frequently Asked Questions (FAQs) What does "buffering" mean? The Windows Media Player requires a certain amount of data to be available on the user's computer prior to showing the video. The computer is "buffering" the data to allow the content to play back in the Windows Media Player. 
Why do I see a streaming video prior to the video clip I selected?Sometimes, a streaming media advertisement will play before the video. Can I skip streaming media advertisements? No, the scroll bar is disabled during a streaming advertisement. Do you support Real video? Not at this time. Click here to download and install Windows Media Player. What hardware is recommended to stream video on ninemsn Broadband? ninemsn Broadband does not recommend specific hardware, but a minimum of a Pentium™ 200 or faster should be used. With slower computers, the Media Player will take longer to load. Does this work in Netscape, Internet Explorer 4, or on the Mac? You will be able to see videos with all of these browsers and platforms. However, many of these MSN Broadband Media Player features described above are not available with Netscape, Internet Explorer 4 or the Macintosh. To make the best use of the MSN Broadband Media Player, IE 5 or IE5.5 are recommended. What version of the Windows Media Player do I need to use for the Macintosh? Use the "Player 7 for Mac (OS8.1 and later)" from here. What version of the Windows Media Player do I need for Netscape? For the embedded support, the Windows Media Player version 6.4 on the PC platform is required. Even if you have Windows Media Player version 7.0, you'll need to install the Netscape plug-in for version 6.4. Here's a link for that plug-in: download here. How do I see the videos at full screen? To display the Windows Media Player at full screen, right click on the video while it is playing and select Full Screen. I cannot hear the audio. How can I fix this? To be able to hear the audio on ninemsn Broadband videos, you must have a working audio card, your computer speakers turned on and the volume at an appropriate level. If you still have a problem, try to right click on the video while it is streaming, choose "volume" and then "up." The audio sounds like chipmunks - too fast. How can I fix this? Updating your sound card's driver might take care of this problem. If you need assistance with getting the latest version of your sound card driver, contact the card's manufacturer. The video looks blurry. How can I fix this? The higher your bandwidth selection, the better the image. If you have an Internet connection that can support the 100k speed selection, choose the 100k (or higher) on the "settings" page for the best visual clarity. Also check your video card settings. Set the number of colours higher than 256k colours. |
|
|
|
|
|
||||||||||||||||
|
